diff --git a/server/events/handleMessageReactionAdd.ts b/server/events/handleMessageReactionAdd.ts
index 38cb212..81141b6 100644
--- a/server/events/handleMessageReactionAdd.ts
+++ b/server/events/handleMessageReactionAdd.ts
@@ -25,6 +25,10 @@ export async function execute(messageReaction: MessageReaction, user: User) {
 	//logger.debug(`reactedUponMessage payload: ${JSON.stringify(reactedUponMessage)}`)
 
 	logger.info(`emoji: ${messageReaction.emoji.toString()}`)
+	if (messageReaction.emoji.toString() === Emoji.ticket) {
+		logger.info(`User: ${user.id}, ${user.username} has added a ticket reaction. Starting role management`, { requestId, guildId })
+		return
+	}
 
 	if (!Object.values(ValidVoteEmotes).includes(messageReaction.emoji.toString()) && messageReaction.emoji.toString() !== NONE_OF_THAT) {
 		logger.info(`${messageReaction.emoji.toString()} currently not handled`)